• Bi-weekly form testing (including multi-step or conditional forms)
o Multiple screen sizes and common devices
o Navigation and interactive elements
o Form label and error-state reviews
o Keyboard navigation spot checks
o Focus state and usability checks
• Performance and stability monitoring
• Priority email support
• Small content or configuration adjustments as needed (within reason)
o Submission confirmations
o Email delivery verification
o CRM or third-party integrations (where applicable)
o Edge-case layouts
o New device/browser checks after updates
o Ongoing review of layouts, buttons, navigation patterns
o Accessibility-focused recommendations as the site evolves
o Documentation of known risks and improvements
• Higher-touch support and faster response times
• Priority handling for fixes and updates
• Ideal for sites where reliability, accessibility, and user trust are paramount